Alerts & Emergency Notifications

Emergency Response AND Alerts FAQ 

This Myths and Facts sheet provides information about the procedure of a response to a wildfire, from the time a 911 call is placed, to disaster notification messages going out, to residents being evacuated.

DISASTER NOTIFICATIONS 

DURING MAJOR EMERGENCIES ONLY

In the event of a emergency situation that poses imminent threats to public health and safety, or when evacuations are ordered, the City of Malibu will utilize the Everbridge Disaster Notification system to notify the community. Most landline phone numbers within city limits are provided by telecom providers to the City and entered into the Everbridge database. However, to receive alerts by cell phone call or text messages, residents must log in, create a profile, and enter their contact information. The City can use the system to send messages by cell phone call, text, land line call, email, and app messages simultaneously, and can target specific neighborhoods. To sign up, visit www.MalibuCity.org/DisasterNotifications.  

WEBSITE NOTIFICATIONS

FOR LOW-LEVEL EMERGENCIES, ROAD LANE CLOSURES, BEACH AND WEATHER ADVISORIES, AND POWER OUTAGES

To sign up, visit the Notifications Page, scroll down to "Alert Center," and select "Traffic," "Emergency," or any other category.

The City uses the website Alert Center to posts notifications that go to subscribers by email and text message on low-level emergencies, lane closures, beach advisories (such as sewage spills or dangerous conditions), utility advisories (water or power outages), and weather advisories (dangerous wind, rain and other conditions). Residents can sign up for multiple categories, and opt out at any time.

Low-Level Emergencies - The City uses the website Alert Center to notify the community about low-level, non-life threatening emergencies, for example, in case of a minor mudslide or flooding, or in the very early stages of a fire. The intention is to make the community aware that a situation exists that could become a major emergency that threatens life and property. The City leadership and staff are aware of the situation, monitoring developments, and are in communication with the Sheriff's and Fire Departments, and other relevant agencies. 

Traffic Advisories  - The City only posts traffic advisories for incidents that have been verified by a law enforcement agency, involve a lane closure on Pacific Coast Highway or a major road lasting longer than 30 minutes, and will impact mobility for the community.  

NIXLE 

FOR LOW-LEVEL EMERGENCIES, ROAD LANE CLOSURES, BEACH AND WEATHER ADVISORIES, AND POWER OUTAGES

The City uses the Nixle notification system to send traffic and low-level emergency advisories by text message and email to subscribers. The Nixle website also offers numerous other options, such as notifications from different law enforcement, fire and other government agencies. To sign up, visit the Nixle website.

PHONE HOTLINE 

FOR LOW-LEVEL EMERGENCIES, ROAD LANE CLOSURES, BEACH AND WEATHER ADVISORIES, AND POWER OUTAGES

The phone hotline is available to offer residents the ability to get information about lane closures and low-level emergencies who may not have access to the Internet. To call the hotline, dial 310-456-9982.