The Planning Department continues to provide all services online, by phone, or by appointment. The declared emergency is an evolving situation and, as a result, the Planning Department is working to adapt to this situation. Check this webpage regularly for updates on planning services.

The Planning Department  is now offering services online and in-person by appointment

Woolsey Fire info at

in-person public counter hours

NEW Public Counter Hours by Appointment Only - The Planning Department Public Counter is now open from 9:00 AM - 12:00 PM, Monday-Friday,  for general services.* Also, new, revised, and substantial conformance applications may be submitted in-person from 1:00 PM - 3:00 PM, Monday - Friday. Last appointment will be accepted at 2:00 PM. Schedule an appointment by calling the Planning Hotline at 310-456-2489, ext. 485.

Rebuild Appointments - For an in-person or virtual appointment with the Planning Fire Rebuild Team, call 310-456-2489, ext. 385 or email

NEW Biology Public Counter - The City's contract Biologist will hold public counter hours on Tuesdays from 9:00 AM - 11:00 AM. Walk-ins are welcomed and will be seen on a first-come-first-serve basis. 

Online Appointment Scheduler - Coming Soon!

*General Planning Public Counter services include: 

  • General Questions
  • Pay Fees
  • Submit Minor Planning Applications (over-the-counter, sign permit, planning clearance, formula retail clearance, primary view determination, or archaeology review)
  • Submit Misc. Documents for an existing application (not involving plans) 
  • Request for Staff to Witness Signature of Document  

application submittals 

The Department is now offering two ways to submit your digital application. You may submit online or in-person by scheduling an appointment. 

NEW In-Person Submittals by Appointments - To schedule an appointment to submit your digital planning application, please call the Planning Hotline at 310-456-2489, ext. 485.

Digital Submittals - The Planning Department continues to offer electronic application submittals. To initiate your submittal with the Planning Department, please fill out the Initiate Submittal Form and email it to It will be routed to the appropriate staff member for processing. For more information on the Planning Department's digital submittal process, view the Planning Submittal Guide

Online Digital Submittal Portal - Coming soon!

Fire Rebuilds - Contact Aakash Shah at or 310-456-2489, ext. 385, to submit your planning application for a fire rebuild. 


NEW In-Person Payments - To make a payment in person, please schedule an appointment by calling the Planning Hotline at 310-456-2489, ext. 485. 

E-Payment by Credit Card - To pay fees related to a Planning application or Code Enforcement case by credit card, email the following information to the Planning Cashier at

  • Case project number(s)
  • Project address
  • Fees that will be paid
  • Payor’s information (First Name, Last Name, Address, and email address)

Once received, you will be provided instructions on how to pay your fees online. 

Payment by Check - Mail checks along with the statement provided by staff to: City of Malibu, Planning Department, 23825 Stuart Ranch Road, Malibu, CA 90265.


Appeals should be emailed to and the filing fee mailed to: City of Malibu, Planning Department, Attn: Patricia Salazar, 23825 Stuart Ranch Rd, Malibu, CA 90265. Payment must be received within 10 days of the appeal deadline. Appeal forms are available at If you are unable to submit your appeal via email, contact Patricia Salazar at 310-456-2489, ext. 245 to arrange alternative delivery of the appeal. Alternative arrangements may be made for submitting the fee as well. 

Time extension Request 

To submit a time extension on a planning application, please the Time Extension Request form(s) to The forms are available online at If you are unable to submit your form via email, contact Patricia Salazar at 310-456-2489, ext. 245.  Once reviewed, City staff will determine if a fee is required.